Decision-Making and the Information System by Maryse Salles

By Maryse Salles

The goal of this ebook is to question the relationships keen on choice making and the platforms designed to help it: choice aid platforms (DSS). the focal point is on how those platforms are engineered; to prevent and consider the inquiries to be requested through the engineering strategy and, specifically, concerning the impression designers’ offerings have on those systems. 

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In our opinion, one of the key roles of decision support (and more broadly IS) is to help managers to build these innovative representations. 4. Requirements linked to information systems In the first period, as the enterprise’s performance was based on factors (namely capital and work), information requirements principally concerned operational functioning. The economic environment was considered stable in that the way it evolved was known and could therefore be predicted. Information on Decision-Making 37 the environment was not specifically sought: it was considered to be obvious and/or available without effort.

Decision Support Systems 47 It currently seems that the term BI belongs to the commercial domain, whereas the academic domain continues to use the term “decision support system” (DSS). Without contradicting Sprague and Carlson’s definition, many more recent definitions have deliberately left the field very open. This is true for the definition of DSS proposed by Shim et al.

A large number of pieces of research into DSS have, however, failed Decision-Making 31 to specify which level(s) of decisions they were seeking to support. Meanwhile, the majority of tools available on the market have shown themselves to be principally focused on operational decisions. Since 1980, Sprague, defining a general framework for DSS design, has pleaded that: DSS should provide decision making support for managers at all levels [our emphasis], assisting in integration between the levels whenever appropriate.

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